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Job Descrption

What does an EU Ecommerce Manager do at One Retail Group?

The EU Ecommerce Manager will manage of our portfolio of EU websites and lead partnerships with global online retailers. You will be responsible for developing and executing a comprehensive trade strategy, which includes forecasting, pricing, campaign planning, merchandising, app integrations, and stock allocations to optimise performance and drive results. You’ll liaise with other departments to provide you with the necessary information to fulfil your role thoroughly. This includes our Digital Marketing, Design, Operations, Finance and Marketplace teams.

There is rarely a typical day. Given our rapid expansion there are constantly new challenges to overcome. You will be working closely with an enthusiastic and talented team as part of our Ecommerce department. You will report to the Head of Customer Experience and work within the Website team to expand and optimise our global ecommerce portfolio.

Our ideal candidate would... be someone who is/has...
• A commercially astute individual with at least 3 years of experience in a similar role.
• Excellent written and verbal communication skills as well as strong numerical proficiency.
• Strong technical proficiency with a demonstrated ability to manage an online storefront from end to end.
• A good understanding of web optimisation, conversion rate optimisation and merchandising.
• Strong analytical and commercial mindset – able to take insights from analytics platforms and report, present and propose future strategies.
• The desire to thrive in a fast-paced and scaling environment, with the ability to work in a collaborative environment. You are a doer who is not afraid to get their hands dirty.
• Experience working with Shopify is desirable but not essential.
• A second language (French or German) is desirable but not essential.

Your responsibilities will include:
• Lead on international expansion efforts, unlocking new markets via a range of global online retailers.
• Work closely with the marketplace team to align on stock allocations and pricing strategies.
• Collaborate with the Digital Marketing team to align on effective marketing and pricing strategies that drive traffic and revenue.
• Manage our growing range of Shopify websites in the EU to drive sales and enhance the customer experience.
• Manage the merchandising of product pages, including product descriptions, imagery, and pricing, to maximise performance.
• Implement and manage apps and tools to improve the customer journey, ensuring a seamless and user-friendly online shopping experience.
• Monitor the market to understand trends, gaps, and opportunities in order to optimise listings, increase traffic and improve conversion.
• Utilise analytics tools such as Google Analytics and Crazy Egg to track and analyse website performance, identify trends, and make data-driven decisions.

One Retail Group

One Retail Group is an international online retailer, brand owner, and marketplace specialist. Our story is humble, growing from a single product launched in 2013, we now own multiple brands in the home appliance, lifestyle and personal care categories. Our future is exciting as we strive to launch onto new platforms and expand our operations even further across the globe.

We work at pace, we learn fast, where necessary we fail fast. This role will provide you with the chance to leave your mark and make a difference to a very exciting company. We’re proud of our collaborative team and continued high standards as we work together to achieve our shared ambitious goals.

Benefits

Apart from working with great people and enjoying a fast-paced, fun, diverse, collaborative, and supportive culture, you’ll also receive:
• Access to our Bupa Healthcare Cash Plan (post probation)
• 33 days of annual leave (inc. UK Bank Holidays).
• 5% employer pension contributions via Penfold, the first digital workplace pension provider
• Employee discounts on all our brands
• Access to our Cycle to Work scheme via CycleScheme
• Quarterly team socials (recent events include a speedboat trip on the Thames, cocktail making, and roller disco)
• Bagel Wednesday, and fresh fruit through the week

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