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Job Descrption

Expert Law is a leading Law Firm and are looking to hire a permanent Call Centre Executives to work within their team.

In this role the successful applicant will be speaking to potential clients looking for Immigration Advice and need to speak to one of our advisors.

This position does not require any cold calling and all leads are inbound via our website and direct advertising.

Key responsibilities: ·

· Answer incoming and make outgoing customer calls to customers to convert them into clients.

· Sell to customers our legal services and increase order value, introducing new promotions, products and product groups not previously purchased.

· Develop sales opportunities through careful analysis of data and account statistics.

· Manage all leads via our CRM to ensure all clients are kept updated and achieve maximum conversion rates. ·

· Archive Key Performance Indicators as set by management.

· Ability to learn quickly how immigration works and be a keen and fast learner

Key... requirements: ·

· Previous telesales/sales experience ·

· Able to work accurately to timescales ·

· Good telephone manner ·

· Sales focused with drive to deliver against targets

Salary £20,000 - £22,000 Basic - Plus Commission

OTE £30K - £35K

There is lots of room to grow for determined and hungry individuals.

We look forward to your application

Job Types: Full-time, Permanent

Pay: £20,000.00-£23,000.00 per year

Additional pay:
• Bonus scheme
• Commission pay
• Performance bonus
• Quarterly bonus

Schedule:
• Monday to Friday

Ability to commute/relocate:
• London, N12 0BP: reliably commute or plan to relocate before starting work (required)

Experience:
• Call Centre: 2 years (required)

Work Location: In person

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