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Job Descrption

Big Smoke Taphouse & Kitchen - Heathrow Airport - T2

Commis Chef

We are a family-run UK business that operates food and beverage outlets at airports, creating exceptional experiences for all our customers.

We are looking for committed and enthusiastic individuals to join our team at Heathrow Airport (airside, terminal 2).

The site has a lively atmosphere with a family friendly approach. People are at the heart of what we do, and our staff are central to the success of our restaurants.

You will be a reliable, hardworking and enthusiastic team player, dedicated to providing exceptional customer service and passionate about food and beverages.

This is an hourly paid role, and you will be required to work shifts. Shifts may include an early morning start (e.g. 4 am) or a late finish (e.g. the last flight) (there is no requirement for split or double shifts).

Main duties
• Assist the Chef de Partie and Sous Chef in all areas of food preparation and food service
• Work effectively... with the front of house team to deliver excellent service to all customers
• Ensure that quality, quantity, and presentation of all food prepared meets the company standards
• Ensure the cleanliness of food preparation areas and be aware of potential dangers in failing to comply with correct cleaning processes

Requirements
• Previous kitchen, food preparation and service experience with a good level of independent thinking (Airport setting helpful but not essential)
• Ability to address potential health, safety, and hygiene concerns and address or escalate these as appropriate.
• Excellent communication skills and the ability to build strong working relationships
• Highly organised and able to work effectively and engage others whilst under pressure
• Able to deliver to sometimes conflicting priorities and still maintain service levels
• Able to effectively order and rotate stock to maximise revenue and reduce waste

Please note: Any successful candidate will be required to:
• Provide proof of their right to work in the UK
• Hold an Airport Security ID Pass, which we will help you obtain, in order to access our site. The application process for which includes the production of a valid passport and a criminal record check together with 5 years personal/employment referencing. It is essential that you are able to meet this requirement.

If you meet these requirements and would like to be part of our team, please apply today.

Salary and Benefits

£12.65 per hour applicable to all age ranges, PLUS:
• tronc (tips and gratuities distribution system) via an elected troncmaster
• NEST pension
• Free meals whilst on duty at site, from the 'Staff Duty Meal' options
• Access to the ARE Reward Hub, a discount, recognition and wellbeing platform - perks and discounts across hundreds of retailers from start date
• Access to our Employee Assistance Programme - health and well-being support from start date
• 28 days annual leave (inc. Bank Holiday which can be booked off) increasing 1 day a year up to a maximum of 32
• Staff referral bonus scheme

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