Job Descrption
The Global Business Services (GBS) Network Operations team oversees and supports Wolters Kluwer’s Enterprise Network, spanning multiple public/private clouds, data centres, and offices in North America, Europe, and Asia Pacific. As part of this team, the Lead Network Engineer will be responsible for the maintenance, support, and development of our Enterprise Network, which spans over 150 global locations and is integral to the company's success. You will provide reactive support for customers' networking issues and proactive project work to enable our Enterprise Network Transformation initiatives. This is a hands-on role and presents an exciting opportunity for anyone passionate about working with large-scale Enterprise Networks, especially with a focus on public cloud technologies. KEY RESPONSIBILITIES Manage & maintain global cloud network for high performance, uptime, and availability. Maintain Infrastructure as Code. Codify and implement planned network changes through code... deployments. Upgrade infrastructure via code changes as required to improve performance and to address Tech Debt. Manage & tune observability for early, proactive identification and remediation of potential issues. Monitor cloud network capacity and performance and address issues proactively. Manage and respond to network incidents, escalating problems to appropriate team members or vendors as required. Troubleshoot and address cloud networking issues. Lead a team of cloud network engineers to deliver projects with high quality and in a timely manner. Assist in audit & compliance activities by providing required evidence and input. Lead periodic disaster recovery testing of the cloud network. Work collaboratively with other teams, departments, or vendors to ensure the network supports the organization's needs. Demonstrate flexibility in your approach, remain level-headed under pressure, and communicate effectively at different levels and across regions. QUALIFICATIONS You need to have. 10 years’ experience in networking engineering. Recent, expert level experience in managing public cloud network. High degree of expertise in Cloud networking - Virtual Networks, NSGs, Transit Gateways, DNS, Traffic Manager, Route 53, Express Routes, Cloud WANs etc. Hands-on expertise and experience with Terraform (or similar). Hands on experience in CI/CD & Azure DevOps. Experience in working with monitoring, complex troubleshooting & debugging, supporting public cloud networks. Experience in cloud network security technologies. The ability to work effectively and take initiative in a fast-paced, innovative environment demonstrating high energy, a sense of urgency, and decisiveness. Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex network issues. Demonstrated experience with applying analytical skills to problem solve issues autonomously and collaboratively with external and internal partners. Excellent communication, ability to engage with leaders and executives to discuss issues, present alternatives, status etc. Ability to lead other team members to achieve common goals. We'd love to see. Practical experience with network protocols, IP Addressing, DDI (Schemas, VLANS, DNS, DHCP, IPAM), SolarWinds, PRTG Experience with ZScaler content filtering and ZPA, SDWAN Experience with wireless technologies Experience with Automation Experience with Ansible Experience with Network Policy & Network Access control tools such Cisco ISE Education & Certifications BS in a STEM degree. Architecture and networking specialty certifications in Azure and/or AW preferred Cloud Security Certification (Preferred). Advanced networking certifications (e.g., CCNP, JNCIP, CCIE, etc.) For more details please contact Carl Rigby at carl.rigby@wolterskluwer.com If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page
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