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Job Descrption

Property Manager

Richmond-upon-Thames

£30-36k+ Bonus

1 day WFH after probation

Are you an experienced Property Manager who has always wanted to work for one of estate agency’s premier brands but never had the opportunity? Then, this could be your chance!

This upmarket global real estate agency with an enviable reputation and an international network of offices, has a challenging yet rewarding opportunity for a Property Manager to join the vibrant team in Richmond.

The team strives to provide exceptional customer service for landlords, tenants, and contractors. Whilst no two days are ever the same; what remains consistent is always the need for thorough and proactive communication.

You will be responsible for the direct management of an assigned property portfolio and will need to keep up-to-date and follow the ever-changing legislation and processes.

Responsibilities will include the following:

• Managing and responding to landlord and tenant property queries and issues

•... Proactively communicating with both the landlord and tenant and compiling relevant reports

• Obtaining competitive quotations and instructing contractors

• Organising inventory, check-in and check-out appointments and distribute reports

• Keeping property records up to date

• Processing invoices in a timely manner

• Setting up and closing down utilities

• Organising timely safety checks and any required remedial works to completion

• Distributing safety records to all relevant parties

• End of tenancy report evaluation, damage proposals to the landlord and management of the deposit distribution

• Booking and monitoring work orders.

Personal specification:

• A minimum of 1 years’ property management experience, ideally within a corporate agency

• Ideally be ARLA/NFoPP qualified

• Excellent IT skills, including Excel, Power Point, Word, etc

• Have an ability to multi-task and prioritise effectively

• Be adaptable and a good team player

• To have a strong work and service “ethic”

• Excellent written and communication skills

• Ability to work effectively in a busy environment as part of a team

• Strong organisational skills

• Meticulous attention to detail

• Happy to take the initiative, responsibility and ownership

• Confident in dealing with clients

• Have the desire to exceed clients and customers expectations

• Have a ‘can do’ attitude and adopt a proactive approach.

The salary on offer for this role will be up to £36,000 dependent on previous experience and qualifications, plus a £2,000 bonus paid quarterly (£500 per quarter) based on KPI. Benefits include ongoing training and development opportunities, 25 days holiday plus bank holidays, Christmas and New Year, pension, private health insurance after probation, life assurance and more!

This is a Monday to Friday role. You may work one day per week from home after successful 6 month probation

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