Job Descrption
Role Vision
As our counter on the Selfridges London Beauty Floor has continued to grow, we are looking for a new Freelance Beauty Stylist to join our team. As a Freelance Beauty Stylist, your mission will be to deliver exceptional customer service, expert makeup application, and a unique experience for Victoria Beckham Beauty clients. Key responsibilities include achieving sales targets, executing counter strategies, and building strong client relationships. As a member of the Victoria Beckham Beauty team, you will report to our Selfridges Business Manager.
You Will
• Provide exceptional customer service and experience to all clients through skilled makeup artistry application
• Listen considerately to customer needs and create customized solutions that uphold the Victoria Beckham Beauty standards
• Achieve sales goals and specific KPIs while striving to overachieve all standards
• Partner with Counter Manager and Sales & Education to develop storytelling (especially around... fragrance), artistry and service skills
• Build strong clientele by consistently communicating with clients, ensuring repeat business and replenishment
• Book appointments to welcome new clients and engage existing clients
• Support the Counter Manager in executing events; creating an exciting and inviting luxury environment
• Complete assigned tasks in a timely and accurate fashion
• Uphold Victoria Beckham Beauty image and counter hygiene standards
• Adhere to all VBB policies and best practices including Time & Attendance, Grooming, Meal & Rest Breaks, etc
• Develop and maintain productive, professional and continuous relationships with the store team, department and broader VB team
• Provide clientfeedback and recommendations to Counter Manager and broader VB team
• Support Counter Manager with proactive reporting, analysis, etc
You Have
• 2+yrs in makeup artistry & sales in luxury and/or beauty
• Makeup artistry certification preferred
• Passionate about the luxury beauty environment, artistry and selling/clienteling
• Demonstrated excellence in delivering exceptional service to clients
• Proven ability to productively achieve goals
• Exceptional communication, relationship-building and strong problem solving skills
• Collaborative and driven to succeed individually and as a team
• Self-reliant and driven - able to work in both a fast paced and slower environment
Job Type: Freelance
Pay: £14.50 per hour
Additional pay:
• Commission pay
Benefits:
• Employee discount
Schedule:
• Monday to Friday
• Weekend availability
Work Location: In person
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