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Job Descrption

We are looking for a sales executive to join our company in the Sales Team. This job would suit someone who enjoys working in a sales environment, some telephone/customer-facing sales experience with a proven track record of hitting sales targets.

Your job will be to liaise with customers and potential customers by live chat, telephone and email to drive up average order values by upselling, and assist customers with their queries. Your job will involve a high-level of multi-tasking with an element of urgency as a result of the volumes that can arise.

Full training on our industry will be provided however, we require someone committed to engaging in learning our industry as well as the products we provide, to ensure customers receive expert advice.

In a nutshell
• Drive sales from potential customers by familiarizing and offering services according to the needs of the customers via cross-selling and upselling.
• Liaise with our customers on a daily basis via telephone, live chat... and email.
• Provide exceptional levels of customer service, delivering a personalized, efficient and friendly service with the ability to take ownership of customer enquiries through to resolution.
• Train to become an expert in the company formation industry.
• Aim to achieve and exceed sales targets both individually and as a team.

The Company

VDIT Solutions Ltd is a software company with office based in South London (SE21), we help thousands of customers from all over the world with Epos system & IT solutions. We are dedicated to offering the highest level of customer service possible at a cost-effective price.

Skills Required
• Excellent telephone manner and enthusiastic attitude to customers and staff alike
• Able to multitask and work efficiently
• Excellent attention to detail
• Fast learner
• Self-motivated with a strong work-ethic
• Calm under pressure
• Good written English & Vietnamese skills
• Good fast typing speed

Benefits
• 20 days holiday, plus 9 public/bank holidays
• Annual cost of living salary increase
• Employee loyalty program, with additional annual leave
• Indoor sport (Table Tennis)

Job Type: Full-time

Pay: £24,000.00-£34,000.00 per year

Additional pay:
• Bonus scheme
• Commission pay
• Loyalty bonus
• Performance bonus

Benefits:
• Company events
• Referral programme

Schedule:
• Monday to Friday

Ability to commute/relocate:
• London: reliably commute or plan to relocate before starting work (required)

Language:
• Vietnamese (preferred)

Work Location: In person

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