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Job Descrption

Job description

LOADING BAY ASSISTANT

About Montcalm Collection

United by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.

Discover the hotels in the collection. Our historic brewery reimagined as a vibrant modern hotel: The Montcalm At The Brewery. Our Georgian charmer with an artful modern spirit: The Montcalm Marble Arch. Our storied city-slicker, housed in the former headquarters of the Royal Mail: The Montcalm Royal London House. Our duo of mindful hotels which set a slower pace: Inhabit Southwick Street and Inhabit Queen’s Gardens.

Overview

Montcalm... Collection are looking for a skilled and ambitious Loading Bay Assistant to join our team. You will play a pivotal role by providing personal and exceptional service to all guests in accordance with our brand standards.

Help to shape the Montcalm Collection’s next chapter and showcase your skills. Become a trusted ambassador for one of our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.

Benefits

· Collaborative and empowering team dynamics.

· Pathways for promotions and growth within the brand.

· Recognition and Rewards Program.

· Access to an array of discounts via our Benefits Platform.

· Comprehensive training through Certified Classroom and E-Learnings.

· 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.

· Health incentives: Cash-back on optical, dental, chiropractic, and physio services.

· Concession on gym memberships.

· Nutritious meals provided during shifts.

· Complimentary dry-cleaning service for uniforms.

· Inclusive pension schemes

Key Responsibilities

· Protecting company’s property and staff by maintaining a safe and secure environment

· Observing for signs of crime or disorder and investigate disturbances

· Acting lawfully in direct defence of life or property

· Apprehend criminals and evict violators

· Take accurate notes of unusual occurrences

· Report in detail any suspicious incidents

· Patrol randomly or regularly building and perimeter

· Monitor and control access at building entrances and gates

· Watch video cameras and operate detecting/emergency equipment

· Perform first aid or CPR if trained to do so

· Any other duties as directed by the Events Operations Manager or other member of the management team

Key requirements and essential qualifications

· Proven work experience as a Security Guard or relevant position

· Trained security officer with diploma (preferable)

· Ability to operate detecting systems and emergency equipment (preferable)

· Excellent knowledge of public safety and security procedures/protocols

· Surveillance skills and detail orientation

· Integrity and professionalism

· High school degree

· High standard of personal presentation

· Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels

· Courteous and pleasant attitude towards guests and colleagues

· Ability to work as part of a team

· Good attention to detail

· Ability to work under pressure

· Positive and flexible approach to work (weekend and evening work will be required)

· Confident and outgoing personality

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role

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