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Job Descrption

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Lead DevOps Engineer

Contract: Permanent

Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.

Salary: Circa £80,000

Reporting to: Business Applications Manager

Location: London Docklands. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.

Our DevOps team provides specialist technical expertise to enable the development and operating of our business-critical applications.

As one of our lead DevOps engineers, you’ll be a leading member of a small team of skilled DevOps engineers working across a range of cloud-based technologies, including (but not limited to), Microsoft Dynamics 365, Azure and Microsoft SharePoint online.

Key Responsibilities
• Owning... the DevOps lifecycle and strategic roadmap– leveraging benefits from our investments in technology
• Maintaining the high availability of our production and non-production environments
• Communicating with third party suppliers, technology colleagues and the wider business -and deciding when is appropriate to escalate
• Keeping up to date with industry trends and best practices – conducting research and tests to implement new techniques which enhance our DevOps lifecycle
• Growing the team’s capability through new working practices, introducing new tools and processes
• Deploying a variety of IT solutions to a range of environments – you’ll be scripting and automating our processes, enhancing our CI CD within an agile workplace
• Ensuring the smooth running of our applications across a range of environments and supporting our development and other technical teams.
• Improving the change pipeline including the full continuous delivery (CD) and continuous integration (CI) processes, ensuring everything is as efficient as possible
• Planning for the future from capacity to stability to continuously improving methods to automate, ensure consistency and improve the up-time of our systems – you’ll be planning a work schedule up to around four months ahead

To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria:

Minimum Criteria
• Being a technical SME with experience in a development and operational environment using Microsoft tools
• Having experience building CI and CD using tools such as Azure DevOps, Team City and Octopus
• Working within Agile teams with Scrum and Kanban methodologies
• Working with third party providers to achieve value for money and business benefit
• Being able to effectively deploy and support .NET, Azure based applications
• Having in-depth knowledge of web hosting, load balancing and networking
• Having knowledge of Microsoft Dynamics 365 and how to support it
• Experience of Azure and the Power Platform
• Good communication skills, with the ability to explain technical concepts and issues to a variety of colleagues

Why Financial Ombudsman Service?

We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us:
• 25 days holiday entitlement, with the option to buy extra or sell days
• Generous pension
• Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
• Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
• Employee Assistance Programme
• Extensive opportunities for personal and career development
• Fully equipped on-site gym open 24 / 7 (London office only)
• Extensive Well-being resources including on-site therapists (London office only)
• Beautiful and bright London office looking over the Thames and near to mainline stations
• Our Coventry office is 2 minutes’ walk from the main station
• Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!

How do I apply?

Apply with an up-to-date CV

Applications need to be submitted by 22nd October 2024

Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.

We’re proud to be an inclusive employer

We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.

We’re committed to being a great place to work– attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we’re diverse and inclusive, we’ll better understand different perspectives, which is fundamental to our job resolving financial complaints.

We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.

We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate’s CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email hrsupport@financial-ombudsman.org.uk and let us know your preferred method of contact.

Find out more

Check out below channels to find out more about everyday life at the Financial Ombudsman Service – and don’t forget to follow us while you’re there!
• LinkedIn: Financial Ombudsman Service
• Our careers page: https://www.financial-ombudsman.org.uk/who-we-are/join-us

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