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Job Descrption

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Software Test Analyst

Contract: Fixed term contract - 12 months

Salary: Circa £60K (dependent on experience)

Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.

Reporting to: QA test Manager

Location: London docklands. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.

The Business applications team play an important role developing and supporting our business applications, enabling us to deliver services to customers and colleagues. As a software test analyst, you'll deliver technical testing using both manual and automated techniques on the systems we run, making sure they're developed at a high level of quality, robust and fit for purpose.

You'll... be involved in delivering new features and updates for a range of applications, with accountability for policing the quality of the code that is developed. Working as part of a close-knit team, you'll be responsible for working with colleagues to achieve agreed sprint and release goals, in turn helping us progress along our change roadmaps.

You'll also be working with colleagues to enhance our test automation capability, develop skills and gain understanding of best practices across a variety of technologies.

Key responsibilities
• Hands on testing across a range of applications
• Ensuring you and your wider sprint team delivers quality code
• Protecting production environments from any new issues caused by a release
• Providing technical insight to sprint and release planning, working hand in hand with developers and BAs to ensure robust plans are in place
• Working with software developers on setting up new frameworks and test automation solutions
• Working with Microsoft Azure DevOps (ADO or VSTS) to manage source code, covering the applications' lifecycle
• Working with the wider IT team to address any daily issues
• Working agreed technical and non-technical processes for delivering changes and fixing issues

To be considered for this role, you'll need to show us that you've got the skills and capabilities. You'll have to meet the following minimum criteria:

Minimum Criteria
• Automation testing knowledge, good experience to create selenium automation framework and maintaining framework with the test harness.
• Having previous experience working as a software test analyst in a fast-paced environment that's based on Agile methodology - ideally testing across a range of technologies
• Extensive testing experience incorporating system, user interface, acceptance and, integration testing
• Significant experience relevant to Agile SDLC methodology
• Testing knowledge of Workday, Billing systems, Dynamics CRM, Microsoft technologies such as SharePoint or similar applications
• Good knowledge of database testing and advanced level understanding to create updates for SQL queries.
• Experience of test management tools (Microsoft VSTS/Azure DevOps preferred)

Desirables
• A bachelor's degree in Computer Science, Information Systems, or related field or the equivalent work experience in a software development, software testing, or technical writer role
• Experience in performance testing with a performance test tool and resolve coding or environmental issues.

Why Financial Ombudsman Service?

We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy. They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here's a list of some of the many benefits and perks you can get for working with us:
• 25 days holiday entitlement, with the option to buy extra or sell days
• Generous pension
• Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave
• Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few
• Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others
• Employee Assistance Programme
• Extensive opportunities for personal and career development
• Fully equipped on-site gym open 24 / 7 (London office only)
• Extensive Well-being resources including on-site therapists (London office only)
• Beautiful and bright London office looking over the Thames and near to mainline stations
• Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved, too!

How do I apply?

Please upload an up-to-date CV

Applications need to be submitted by Midnight on Tuesday 12th November 2024.

Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!

A full job profile is available on request and will be provided to candidates shortlisted.

We're proud to be an inclusive employer

We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.

We're committed to being a great place to work- attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if we're diverse and inclusive, we'll better understand different perspectives, which is fundamental to our job resolving financial complaints.

We welcome applications from Black and other ethnic minority candidates, and female candidates, for all positions and particularly so for senior leader positions as they are under-represented within the Financial Ombudsman Service at this level.

We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidate's CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need, please email hrsupport@financial-ombudsman.org.uk and let us know your preferred method of contact.

Find out more

Check out below channels to find out more about everyday life at the Financial Ombudsman Service - and don't forget to follow us while you're there!
• LinkedIn: Financial Ombudsman Service
• Our careers page: https://www.financial-ombudsman.org.uk/who-we-are/join-us

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