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Director, Product Relationship Management & Localization at NBCUniversal
Brentford, United Kingdom


Job Descrption

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Our Direct-to-Consumer (DTC) portfolio is a powerhouse collection of consumer-first brands, supported by media industry leaders, Comcast, NBCUniversal and Sky. When you join our team, you'll work across our dynamic portfolio including Peacock, NOW, Fandango, SkyShowtime, Showmax, and TV Everywhere, powering streaming across more than 70 countries globally. And the evolution doesn't stop there. With unequalled scale, our teams make the most out of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth and consistently offer the very best in consumer experience. But most of all, we're backed by a culture of respect. We embrace authenticity and inspire people to thrive.

This role reports to the VP, Product. 

Primary Focus  

Drive and develop strategic product partnership and relationship management between Peacock Commerce Product and our international syndication partners — SkyShowtime and Showmax.  

Key Responsibilities  

  • Lead, grow, motivate and mentor Account Managers — provide strategic direction, thought leadership, and idea inspiration 

  • Maintain a deep understanding of syndication partner business and strategic goals in order to define areas of opportunity and roadmap prioritization 

  • Serve as the principal point of contact between syndication partners and the Peacock Commerce Product leads 

  • Inform syndication partner business strategy from a Commerce product perspective 

  • Understand, influence and manage syndication partner requests and expectations  

  • Align with Commerce Product Management around roadmap priorities and timelines 

  • Continuously engage with syndication partner stakeholders, ensuring we are meeting strategic product and business objectives and addressing concerns 

  • Maintain fluid communication and alignment between parties 

  • Build rapport, earn trust and inspire confidence 

  • Create a culture of support, honesty and transparency 

Qualifications

  • Ability to navigate complexity, thrive in ambiguity and remain adaptable 
  • Excellent listening, collaboration and facilitation skills with an ability to develop and maintain solid, enduring relationships  
  • Ability to inspire and coach teams 
  • Clear, succinct communication and comprehensive documentation skills 
  • Ability to work cross-functionally with both internal and external stakeholders at all levels 
  • Ability to prioritize multiple business requests 
  • Self-motivated, resourceful, detail-oriented and well-organized 
  • Ability to problem-solve and think orthogonally 

Essential Knowledge and Experience

  • Minimum 5-7 years relevant experience in account or partner management within an agency, consultancy or client-side organization 
  • Minimum 2 years of team management experience required 

Desirable Knowledge and Experience 

  • Experience with OTT streaming or other digital subscription products a plus 
  • Background in global product expansion and multi-region/multi-language products a plus 
  • Previous experience with EU and Africa-based business partners/clients a plus 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. 

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling +44 2036185726.

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