Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

Job Description

Informa Connect is hiring for a Digital & Technical Delivery Co-ordinator to join their Central London team. The role is blended with a combination of working from home and in the office.

Reporting into the Head of Digital and Technical Delivery we are seeking a dynamic and tech-savvy Digital and Tech Delivery Coordinator to play a crucial role in the planning, coordination, and execution of both face-to-face (f2f) and digital events within the Life Sciences vertical of Informa Connect. As a member of our team, you will be supporting the delivery of high-quality events and ensuring seamless execution. This position provides an excellent opportunity for growth and development in digital and face to face events.

The Life Sciences portfolio consists of 60+ medium to large events that are delivered both in person globally and online. The role itself will revolve around a comprehensive list of responsibilities that occur pre, during and post each event from a planning and operations perspective. 

80% Event Delivery (face to face and fully digital):

• Collaborate with cross-functional teams to gather necessary assets for digital event delivery, including HTML pages, video footage, and supporting materials.
• Contribute to the creation and oversight of HTML/CSS pages integrated into partneringONE (our event and partnering software platform)
• Collaborate with various teams, including operations, marketing, content, creative, and technical teams, to plan and execute successful events.
• Setting up partneringONE to enable Sponsor advertisement upload functionality.
• Contribute to the planning, setup, and operation of audio-visual equipment and systems for all events.
• Assist in ensuring that all audio, video, and lighting equipment is set up correctly and operational.
• Provide support in managing a team of local AV technicians, offering direction and assistance as needed.
• Implement and manage the setup of Digital Signage, encompassing both backend configuration and ongoing maintenance to ensure seamless and visually engaging communication of event information to attendees.
• Actively manage the Speaker Check-in process, ensuring a smooth and efficient check-in for all presenters, and guaranteeing that all presentations run seamlessly in their dedicated rooms.

• Collaborate with external clients and partners to ensure the successful delivery of partneringONE client events.
• Assist in coordinating with partners and stakeholders at joint venture events.
• Provide support to colleagues in communications with customers (attendees) or partneringONE external clients for setup or usability.
• Provide support in generating regular reports and analyses on event metrics, including attendance, engagement, and return on investment (ROI).

10% Video Creation & Editing

• Support the creation of video assets and tutorials for partneringONE and other event-related features.
• Support video editing of session footage for both onsite and remote events.

10% Other

• Stay updated on industry trends and best practices in digital event delivery, incorporating modern technologies and innovations to enhance the attendee experience.
• Demonstrate strong ownership of events and the platform.
• Provide guidance to different teams on new initiatives.
• Perform other duties as needed
• Attend training suggested by Manager

Qualifications

Skills:

• Basic experience with audio-visual production software and tools, including Adobe Creative Cloud (Premiere, After Effects, Photoshop), Final Cut Pro, Avid, Camtasia, MS Office, and both Mac and PC platforms
• Basic technical skills in HTML/CSS coding.
• Basic knowledge of broadcasting and live AV equipment.
• An understanding and keen interest in Video editing
• Candidate must be extremely well organized, able to simultaneously manage multiple projects and work to tight deadlines in a fast-paced environment.
• Have a passion for travel and interactions in a lively in-person event setting
• Outstanding verbal and written communication skills, who can work confidently and respectfully at all levels of an organisation
• Detail-oriented with excellent attention to detail

Qualifications:

• Bachelor's degree in Audio-visual Technology, Production, Information Technology, or a related field or comparable qualifications would be advantageous

• 1+ years professional experience in a B2B Event Delivery/Digital Event Service/Audio Visual or Media Industry

This posting will automatically expire on 4/15/2024

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks  Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.