Company Description

Informa Tech is the market-leading provider of integrated research, media, training and events to the Technology community.

We’re a global business of more than 600 colleagues, operating in 60 markets. Our purpose is to help drive the future by inspiring the Technology community to design, build and run a better digital world. We do this by informing, educating and connecting the community through our market-leading research, media, training and event brands. Every year, we welcome 2.700+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 42.700+ students to our training programs and 200.000 delegates to our events.

Omdia, a key brand within Informa Tech, is a research subscription and consulting business who are global leaders in Service Provider, Media, Technology, Manufacturing and Semiconductor industries. To further grow in 2023 and beyond, we’re looking for an Account Manager to join our EMEA Team.

Job Description

The Account Manager will report directly to the Sales Director and will be focused on the Consumer and Media market in EMEA, responsible for driving revenue growth, establishing strategic partnerships, and expanding our market share.

The ideal candidate will have a deep understanding of the consumer and media industry, a proven track record in B2B sales, and the ability to build and nurture relationships with key stakeholders.  They will be tasked with planning and delivering sales results through their own experience and knowledge - also through building partnerships with the wider ecosystem of analysts, consultants, and account managers across the Omdia organisation. 

This is an amazing opportunity for a motivated and consultative salesperson to further shape the grown trajectory of a rapidly growing business.  We pride ourselves on maintaining the nimbleness of a start-up culture while benefitting from the resources of a global information industry leader. 

Position Overview:

• Working with senior management and regional peers (US/APAC) to define and execute an EMEA new business plan.
• Form close, trust-based relationships with the local EMEA teams across the ecosystem (many of whom are based in the London HQ).
• Undertaking prospect mapping and ranking exercises within set markets.
• Achieving new business revenue targets, proactively responding to inbound inquiries and self-generated leads based on a deep market and product understanding.
• Acting as the primary point of contact for clients, ensuring timely and successful delivery of Omdia’s solutions according to customer needs and objectives.
• Work with the marketing department to design and implement a marketing program geared toward our target segments.
• Work collaboratively to promote Omdia’s capabilities, solutions, and ambitions across the portfolio.
• Reporting accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities.
• Attending key Informa Tech and industry relevant competitor events.

we are seeking a highly motivated and experienced Account Manager to drive growth in the consumer market across the EMEA region. This is a unique opportunity to play a key role in expanding our market presence and establishing lasting partnerships with industry leaders.

Key Responsibilities:

1. Market Expansion:

   • Develop and execute a comprehensive business development strategy for the media sector in the EMEA region.
   • Identify and pursue new business opportunities, partnerships, and collaborations.
   • Conduct market research to stay informed about industry trends, competitor activities, and emerging technologies.

2. Client Acquisition:

   • Build and maintain a robust sales pipeline by identifying and qualifying potential clients.
   • Conduct presentations and product demonstrations to showcase our solutions and address client needs.
   • Collaborate with internal teams to customize proposals and solutions that align with client requirements.

3. Relationship Management:

   • Cultivate strong relationships with key decision-makers, influencers, and industry stakeholders.
   • Act as a trusted advisor to clients, understanding their business challenges and proposing tailored solutions.
   • Ensure high levels of customer satisfaction and retention.

4. Sales Targets and Reporting:

   • Set ambitious sales targets and work towards exceeding them, contributing to the overall company revenue goals.
   • Provide regular and accurate sales forecasts, reports, and updates to management.
   • Utilize CRM tools for efficient pipeline management and reporting.

5. Collaboration and Communication:

   • Work closely with cross-functional teams, including product development and marketing, to align strategies and enhance offerings.
   • Communicate effectively with internal teams to share market insights and contribute to product/service enhancements.

Qualifications

• A demonstrable working knowledge, or keen interest in the media and consumer industries. 
• The ability to demonstrate a consultative approach when working with business-to-business buyers of research and consulting services.
• A confident and articulate verbal and written communicator, who can foster strong relationships both internally and externally.
• Demonstrates a pragmatic and commercially astute approach to decision making.
• Possesses excellent prioritisations skills and has the foresight to anticipate obstacles and needs.
• Has gravitas and mental agility when presenting solutions, creates proposals and close sales based on thoughtful analysis of customer needs and expectations.

Additional Information

• Why work at Informa?

  Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally.

  Our benefits include:

• Tailored development opportunities and on-demand access to thousands of courses on LinkedIn
• Balance time in the office with time working remotely, feeling fully supported wherever you are
• 25 days annual leave, 4 days for volunteering and a day off for your birthday!
• The chance to work from (almost!) anywhere across the globe, four weeks a year
• Competitive and rewarding benefits, tailored to each of our regions
• Work with high quality specialist products
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
• The chance to become an Informa shareholder, with extra rewards just for colleagues
• Regular social events and networking opportunities

To find out more please click our Life@Informa page - Life@Informa

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.  As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

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