Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

IFS is seeking a dynamic and results-oriented Head of Channel Partners to lead and develop our Enterprise Service Management (ESM) channel strategy. In this critical role, you will be responsible for building and fostering strong relationships with channel partners to drive sales growth and market expansion.

Responsibilities:

• Develop and execute a comprehensive channel strategy: Identify, recruit, and onboard new high-caliber channel & distribution partners aligned with IFS's ESM solutions.
• Partner Enablement: Design and deliver impactful training programs (Sales, Presales, Consulting) to empower partners with the knowledge and skills required to effectively sell and implement IFS's ESM offerings.
• Performance Management: Implement a robust channel partner performance management framework to track progress, identify opportunities for improvement, and develop strategies to optimize partner sales and revenue generation.
• Relationship Building: Cultivate strong, collaborative relationships with channel partners to ensure alignment with IFS's goals and objectives. Work closely with partners to achieve mutually beneficial outcomes.
• Strategic Collaboration: Partner closely with the internal sales team to develop and execute seamless sales and channel initiatives.
• Market Intelligence: Stay abreast of industry trends, competitor activities, and market conditions to identify new opportunities and develop informed channel strategies.
• Program Management: Oversee the creation and execution of channel partner programs, including training, co-marketing initiatives, and incentive structures.
• Performance Measurement: Establish clear performance metrics to evaluate the effectiveness of channel partnerships and identify areas for improvement. Generate insightful reports to track channel performance and ROI.
• Conflict Resolution: Proactively address and resolve conflicts and challenges arising within the channel ecosystem.
• Product Expertise: Provide ongoing support and guidance to partners on IFS's ESM product portfolio and solution offerings.
• Industry Engagement: Represent IFS at industry events and conferences to build brand awareness, cultivate partner relationships, and generate new business opportunities.

Qualifications

• 3-5 years of demonstrably successful experience in channel management or indirect sales within the ESM or related software industry.
• A proven track record of building and managing successful channel partnerships that consistently deliver revenue growth.
• Strong understanding of the channel sales model and its key performance indicators (KPIs).
• Proficiency in Customer Relationship Management (CRM) software solutions.
• Excellent verbal and written communication skills, with the ability to deliver compelling presentations to partners and stakeholders.
• In-depth knowledge of sales methodologies and best practices.
• Proven ability to build and maintain strong, collaborative relationships with diverse stakeholders.
• Excellent problem-solving and negotiation skills.
• Superior time management and organizational skills.
• Ability to thrive in a fast-paced environment, working independently and collaboratively.
• A strong desire to learn and continuously develop expertise within the channel management field.
• Bachelor's degree in business administration, marketing, or a related field (preferred).

Additional Information

Benefits:

IFS offers a comprehensive benefits package that includes competitive salary, health insurance, paid time off, and exciting career development opportunities.

Join IFS and play a pivotal role in driving the growth and success of our ESM business through a dynamic and results-oriented channel strategy!