Company Description

IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

As a Junior Sales Representative at in our ESM organisation you will play a vital role in driving revenue growth by identifying and pursuing new opportunities at our existing customers. You will work closely with the sales team to generate leads, qualify prospects, and assist in closing deals. This position offers an excellent opportunity to learn the intricacies of software sales while contributing to the success of a rapidly growing company.

Responsibilities:

1. Lead Generation: Utilize various channels, to generate leads and build a robust pipeline at our customer base.
2. Prospect Qualification: Conduct thorough research on customers to understand their business needs, challenges, and pain points. Qualify leads based on predefined criteria to ensure alignment with our solutions.
3. Product Knowledge: Develop a deep understanding of our software products and services. Articulate the value proposition to prospects and demonstrate how our solutions can address their specific requirements.
4. Sales Support: Assist senior sales representatives in preparing proposals, presentations, and contracts as part of growth trajectory. Coordinate with internal teams, such as marketing and customer support, to facilitate the sales process effectively.
5. Relationship Building: Cultivate strong relationships with prospects and clients through regular communication and follow-ups. Maintain accurate records of interactions in the CRM system.
6. Market Research: Stay informed about industry trends, competitor activities, and market dynamics. Provide insights to the sales team to refine strategies and tactics.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Previous experience in sales, customer service,  with SAAS-ITSM, ESM or ITOM is a nice to have
• Excellent communication and interpersonal skills.
• Strong organizational abilities with attention to detail.
• Ability to work effectively both independently and as part of a team.
• Proficiency in Microsoft Office and CRM software (e.g., Salesforce).

Additional Information