Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

As a Senior Director Enablement & Digital Training, you play a crucial role in driving the vision, strategy, creation and execution of IFS’s Enablement & Digital learning content strategy. You will guide/train and champion cross functional teams for solutions and best practices for IFS-specific learning content creation, ensuring its relevance and effectiveness across all IFS learning audiences on the IFS training platform/brand - IFS Academy. You will also be involved in the creation of training courses.

Duties and Accountabilities

Strategy, Learning Creation & Implementation

• Spearheading the 'gold standard' of learning content creation across the Enablement & Training (E&T) function to ensure accuracy, consistency, scalability, and endurability.
• Developing E&T learning content creation plans and priorities, aligning with business, content production, operational, and/or IFS priorities.
• Managing priorities with the Digital Learning team to drive continuous improvement and scalable learning in line with IFS criteria and resource availability.
• Ensuring seamless integration of digital and classroom-designed content across different organizational levels.
• Defining, designing, and directing learning content creation for IFS's products and services, industries, methodologies/tools, and ways of working.
• Actively creating training to demonstrate examples of great and be a key contributor.
• Providing input to E&T strategy and developing plans in fast-changing E&T customer environments.
• Looking beyond existing methodologies to define and resolve complex problems.

People & Relationships

• Providing strategic direction across E&T, especially for the Digital Learning Team, including capability assessments, training and development/coaching.
• Working closely with the Digital Learning Team Manager to putting continuous improvement actions in place.
• Developing and maintaining robust relationships with E&T customers, including senior clients, partners, and customer-facing IFS employees.
• Building strong relationships and collaborating with subject matter experts (content providers) and stakeholders across IFS.
• Guiding and coaching on a range of instructional design and adult learning principles
• Collaborating with IFS Academy customers to co-create training plans for specialized training requests and advising on learning objectives, training outlines, and storyboard learning content.
• Coaching and/or managing diverse teams of managers and/or senior learning professionals.
• Controlling resources and learning content policy formation in E&T.

Results & Advocacy

• Advocating for IFS Academy by advocating innovative training methods and offerings.
• Conducting comprehensive reporting & diagnostics on learning content creation with a feedback loop included.
• Providing direction to managers and may also provide direction to supervisors and/or professional E&T staff/consultants.
• Accountable for the performance of multiple E&T learning content creation areas, including IFS Products, release, and acquisitions.
• Tracking, measuring and reporting on continuous improvement activities with learning content creators.
• Making decisions guided by IFS priorities, E&T objectives, and resource availability.

Competencies

• A strategic and process-oriented mindset with the ability to effectively transition these into actions and outcomes for multiple groups.
• Proven ability to manage or coordinating high-impact complex digital training content and content teams/programs.
• Ability to coach and manage colleagues for measured improvements.
• Exemplary organizational skills and meticulous attention to detail.
• Strong sense of accountability and able to adapt quickly in an intensive, fast-paced environment.
• Exceptional interpersonal skills, including stakeholder management, negotiation and influencing
• Outstanding verbal and written communication skills in English.
• Advanced analytical and reporting skills
• Proficiency in working with Learning Management Systems (preferred with Saba).
• The ability to effectively engage and communicate with customers, partners, and IFS stakeholders at various organizational levels.
• Alignment with IFS's core values (Agile, Collaborative, Trustworthy).

Qualifications

Qualifications

• University qualifications in HR Management, Business Management, Business Information Systems, IT, or related fields, coupled with proven ability in training development & learning content creation in enterprise software or cloud-based organizations.
• Expert knowledge of Adult Learning & Development concepts and practices.
• Proven ability to lead and influence teams, colleagues, customers, and partners.
• Comfortable with change management and getting creative to take learning solutions to the next level

Additional Information

IFS prides itself on its culture and values: trustworthy, agile and collaborative. IFS has been in the industry for more than 30 years and with 6 consecutive years of rapid growth, its imperative that IFS doesn’t just maintain but continues to invest in its positive culture. This is achieved through smart recruitment, training programs, company policies, expectations of managers and employees and a focus on diversity, sustainability and a balanced work/life integration.  

We offer you an attractive salary with above-average additional benefits:

• Hybrid working to allow proper life balance
• 25 vacation days, as well as additional paid vacation days for your own birthday and voluntary work (CSR)
• Further training opportunities and intensive support during your onboarding phase
• Opportunity to make a real impact on organizational success
• Collaborative and supportive work environment
• Career development and growth opportunities
• PMI
• Pension scheme
• Every day breakfast and lunch in our Staines office
• You work with a great product with good recognition in the market and amongst customers and analysts
• You will be part of a fun group where everyone is helpful
• For more information, visit: IFS.com or follow us on LinkedIn