Job Description

Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people’s voices are heard, their ideas are welcomed, and everyone is given the opportunity to make a real impact.

We encourage change, have a challenger mindset, foster innovation and nurture a welcoming, inclusive and supportive community. In this environment we allow you to bring your best-self to work every day, helping you to achieve your goals, grow your career and reach your full potential.

We’re a Times Top 50 Employer for Women; are endorsed by WORK180; have pledged our commitment to the Armed Forces Covenant; and are a Disability Confident Employer. Working together with our Employee Networks, we’re committed to changing the industry for everyone. 

What you can expect from us

Everyone at CityFibre has an important part to play, and we reflect that in our benefits. With a competitive salary depending on experience + Car Allowance & Competitive Commission Structure, when you join us, you’ll also enjoy 25 days’ holiday, a day off on your birthday, a day off to support a charity or organisation of your choice, a performance-related bonus scheme, and private healthcare.

We believe we deliver our best when we work together. It’s the way we do things, trusting and giving our people the autonomy to manage their own day-to-day, promoting wellbeing, whilst still prioritising time together with our colleagues to connect, collaborate and share our ideas.

How you’ll change it up

To maximize the volume of sales and customer connections for our Business Ethernet and Business FTTP services through our largest strategic partners in the Carrier and National Vertical, drive the enablement of sales through on-boarding, network interconnection, systems integration, and aligned sales and marketing activities.

Day-to-day, here are some of the tasks you can expect to be performing:

• Exceed the sales targets and increase customer connections for the named Business ISP partner accounts.
• Drive customer adoption and penetration, especially within committed cities, leveraging all internal CityFibre resources, particularly the Marketing, City Development, and Customer Delivery teams. Take ownership of the consumer forecast.
• Collaborate with the Contract Management team and Senior Sales Manager, Carrier and National, to ensure all consumer-specific contractual obligations are met.
• Develop and own an Account Development Plan (ADP) and coordinate internal teams to execute against this plan.

What you’ll bring to the role

You’ll also bring the following with you:

• Significant experience working with, or for a Business ISP or Carrier.
• A broad commercial skillset across strategic analysis, business planning, project analysis, relationship development, commercial finance, transaction negotiation and customer service.
• High levels of intellect – an analytical, lateral and quick thinker, with good intuition and judgement.
• A highly professional approach, driving engagements with real tenacity and integrity.
• Ability to work closely with internal and customer delivery teams- must understand the processes and challenge with a ‘continuous improvement’ mindset.

We’re looking for people who don’t settle for ‘good enough’ and push things forward. If you’ve just found yourself thinking, ‘I’d love to do this’, we want to hear from you. Let’s change it up.

Diversity, Inclusion and Belonging

Our people have a wide range of experiences and perspectives – and it’s this diversity of thought that makes us who we are.

CityFibre is working hard to change up the telecoms industry. This means we’re committed to providing equal opportunities to people from all backgrounds and commitments, including your carer and family status, ethnicity, sexual orientation, religion, age, disability, gender and gender identity. We’re also offering training programmes and placement opportunities to support the skilled, career changers, service-leavers, and returning workers to become part of our teams.

Additional Information

If there’s any additional support or adjustment you require in the application process to help you achieve your best, please get in touch by emailing careers@cityfibre.com. We’re here to support you in changing up your career.