Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

Responsibilities

Provide Product Ownership for the Data Reporting and Analytics, Management Information / Business Information capabilities across the IQEQ Group. Work with Executive sponsors, platform and product owners, suppliers and internal user groups on every aspect of business data management. 

• Manage the strategy to store, enable and present relevant data to key stakeholders, whether internal or external. 
• Work with application owners to understand integrated data MI capabilities and needs and build a model to enable a groupwide, consistent approach. 
• Working with a dedicated team of technical experts to maintain comprehensive backlogs and delivery roadmaps. 
• Work with the Group’s senior business stakeholders as primary customers. 
• Leading / guiding / advising new products / services from demand to purchase and/or liaising with other functions in Technology  
• Collaborate with the operations staff to define, design, accept, adapt and implement features for their benefit and other business areas. Ensure new requirements are managed in a controlled fashion. 
• Manage competing (and potentially contradictory) demand requests from across the user community; act as arbiter where needed with senior service stakeholders. 
• Act as the technology point of contact for the business and act as a conduit as required through support. 
• Build a Service framework to ensure full visibility of service performance through published KPI’s and service reviews. 
• Define the strategy and the roadmap toolsets and products, alongside the operational team and business stakeholders. 
• Maximise the use of product capabilities and minimise duplicate functional overlap within the service estate. 
• Manage the offerings across multijurisdictional and multi-regulatory domains with minimum customization. 
• Work with vendors and internal technology teams for upgrades, issues and feature requests. 
• Drive data consistency across the integrated corporate product / service eco-system. 
• Develop and maintain strategic relationships with external parties, e.g. software vendors and research companies, to promote technology innovation and ensure the Group is aligned with industry best-practice and market trends. Study and analyze other solutions from the market to propose benchmarks and possible optimization for existing products.  
• Collaborates with the appropriate technology teams to ensure a timely implementation of the business requirements, according with the priorities defined by the stakeholders. 
• Interface with Group Architecture as required including maintenance of relevant product data in the IQ-EQ Application Catalogue and ad hoc attendance at the Group Architecture Committee (GAC) 
• Be a thought leader for compliance-centric data and solutions. 
• Collaborate with the Group Analytics function to ensure consistency and solution alignment.  
• Collaborate with the Head of Information Security and CISO ensuring full compliance with all security policy and processes. 

Tasks (what does the role do on a day-to-day basis) 

• Managing business stakeholders; eliciting and suggesting requirements / improvements. 
• Maintaining constant communication with all stakeholders across the group. 
• Balancing product value against cost; understanding and delivering / improving on ROI. 
• Participating in the change process and technical release planning. 
• Maintaining product backlog. 
• Maintaining product data in the Application Catalogue and view on roadmap for the Group Target Architecture. 
• Aligning to strategic objectives. 
• Provide technical authority and governance across the Product Group. 
• Present at all levels (inc C-Level and to Segment Leads) to win over key stakeholders in respect of solutions / change required. 
• Clearly report progress against plans and escalate as needed. 

Key competencies for position and level

• Customer Focus - Gaining insight into customer needs & identifying opportunities that benefit the customer.  Designing solutions that meet customer needs. 
• Communicates Effectively – Adjusting communication style to fit the audience & message.  Providing timely information to help others across the organisation.  Encourages the open expression of diverse ideas and opinions. 
• Action Orientated – Readily taking action on challenges without unnecessary planning and identifies new opportunities, taking ownership of them. 
• Interpersonal Savy – Relating comfortably with people across all levels, functions, cultures & geographies.  Builds rapport in an open, friendly & accepting way. 
• Commercial awareness – Knowledge of what is happening in the external market and how to make Technology a differentiator. 

Key behaviours we expect to see 

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: 

• Good knowledge and capability of marketplace products and usability of each. 
• Facilitate open and frank debate to drive forward improvement. 
• Emotional and Cultural Awareness especially in post M&A environments and in managing change. 

Qualifications

Education / professional qualifications 

• Degree level education is preferred. 
• Demonstrable experience and knowledge of relevant products and toolsets. 
• Experience across application delivery. 
• Deep knowledge enterprise standards and approaches to MI / BI 

Background experience 

• Detailed understand of data and its relationships with expertise on modelling technologies. 
• Experience of working in an agile development environment and with 3rd party suppliers. 

Technical 

• Solid understanding of data hosting solutions, including warehouses and their application in enterprise domains. 
• Work with all elements of a Technology function to ensure the management of services. 
• Have excellent knowledge of the various data lifecycle stages and considerations of each. 
• Understanding of solution trade-offs such as cost, scope, timescale, and balance between long-term strategic and short-term pragmatic considerations. 

Company, product and market knowledge 

• Experience within the Financial Services sector: 
• Experience in a software vendor and/or consultancy, in particular responding to RFIs, RFPs etc and interacting directly with external customers 

Management and leadership 

• Able to present and communicate solutions clearly and concisely with technical and non-technical audiences from senior stakeholders to project teams, including external customers 
• Excellent interpersonal skills including facilitation, negotiation, collaboration and influencing 

Languages  

• English  
• Another European language is desirable 

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations, with a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.