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Job Descrption

Our mission is to enable our clients to turn ideas into action faster. Our globally diverse team transforms businesses with consulting, managed services, and custom solutions that keep us engaged with clients for true lifetime value. We are curious, passionate, motivated about taking action, and thrive on change.
At Cprime, you’re encouraged to grow and stretch your skills to build creative, outside-of-the-box solutions. We continuously challenge each other to work smarter and adapt new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way. The business is growing rapidly and so the opportunities for personal development are huge.
This is a job description outlining your role. The job description is not intended to be an exhaustive list of your responsibilities. We reserve the right to require you to undertake such other tasks or duties, as may be appropriate to your status, experience and capability. We reserve the right to transfer an employee from one job to another and from one department to another, subject to capability, in order to benefit the efficient operation of the business.

What will you be doing?

• Leading the EMEA Engagement Management team, including the necessary people management activities and operational processes. (including but not limited to performance management cycle, career path development, feedback, comms cascade, and relevant people escalations to Regional leadership)
• Supporting Engagement Managers and Sales team around key accounts as it relates to account governance, planning, and reporting
• Upskilling our engagement managers in core skills such as stakeholder management, Risk & Issue management, and financial management as well as necessary soft skills
• Manage the capacity and allocation of the engagement management team to current and incoming accounts. Working within the Consulting leadership team along with Sales to identify recruitment plans to support growth targets and known pipeline
• Ownership of the design and execution of a consistent approach to account metrics and provision of timely MI to Regional leadership
• Defining the level of standardization required in our account management approach, and tracking against an agreed plan to drive consistency
• Support the development of commercial acumen within the engagement management team to identify and explore potential follow-on work in their accounts
• Define and oversee the activities to create value for Cprime from relationships built on Accounts (both during and after SoW scope) as part of the Consulting Leadership team
• Support pre-sales activities across current and new logos
• Align with your counterparts in other Regions to drive alignment in Cprime client experience and oversight of Global Accounts 

Essential to have knowledge of:

• Understanding of products, including but not limited to Learning, Agility, Tech Effectiveness, and Tooling offerings
• Defining our portfolio strategy for accounts
• Identifying and creating commercial opportunities for winning work
• Coaching skills and developmental pathways to support the growth of our internal delivery consultants and how they can progress their own careers at Cprime

What will we give you in return?

• Flexible working arrangements / Work from home
• 25 days annual leave plus bank holidays (pro-rata for part-time hours) 
• Perkbox membership
• Employee assistance programme
• Free eye test
• Annual health and wellness allowance
• BUPA Private Medical 
• Employee referral bonus
• Professional development fund

If you decide to apply for the position, any email, files, attachments and personal data which you provide shall be processed by Cprime, inc., are confidential, and intended solely for the use of the individual or entity to whom they are addressed. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection.
Cprime embraces diversity and equal opportunity and we are committed to building a team that represents a variety of backgrounds, perspectives, personal circumstances and skills. Prior to the next stage in the recruiting process, we invite you to inform us confidentially if you may require any special accommodations in order to fully engage in our recruitment experience.

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