Product Owner

🤔 Who are we and why do we do what we do?

We are a data and payments company on a mission! We’re a group of developers, financial experts, and optimists who share a vision for improving the financial wellness of people, their businesses, and their communities.

We started this company with the aim of changing how the industry used and viewed data. As architects of Open Banking, Open Finance, and Open Data, we strive to be a force for good — changing the status quo of how businesses interact with people. We strive to serve the whole population through every change in their finances.

We do this by powering businesses through our APIs and Personal Finance Tech solutions as well as our own personal financial management app for consumers.

We can only do that by being an inclusive and diverse organisation. We invest in our people, and enjoy an environment focused on innovation, collaboration and openness.

💰 What do we offer?

We champion flexibility, and we trust and respect our employees to deliver results in a way that best suits them, working around their own lives and commitments.

We live and breathe a fantastic culture of remote working and you will perform your duties predominantly from your home. However, the heart of Moneyhub is in Bristol and from time to time you will be required to attend company meet ups

As well as a truly flexible approach, we also offer a fantastic range of benefits, including:

• Remote working - with quarterly away days, regular team meeting and face to face client meetings as required
• 10% contribution towards your Pension from your very first day with us;
• 25 days of holiday (plus bank hols), rising to 30 days after two years;
• Choose to take your entitlement to UK bank holidays at other times based on your own days of significance;
• Private medical insurance, including cover for pre-existing conditions, plus dental and optical benefit;
• Six week Moneyhubber Family Pay when you become a new parent;
• Permanent health insurance and life cover  - much greater than the industry standard (death in service);
• Employee assistance programme;
• Professional development support, with dedicated allowance of time and money;
• Life event leave;
• Cycle to work scheme;
• EV Salary sacrifice scheme;
• £750 towards professional memberships
• Remote working benefits, including work from almost anywhere, access to co-working spaces and support for your home office set-up
• High spec laptop
• Holiday purchase and more

Requirements

Our Connections Product Owner role is a rare and exciting opportunity to define the roadmap of a new industry pathway. You will deliver the future direction of our Open Banking, Open Finance and Open Data connections, and have overall responsibility for the user experience, reliability, quality, and performance of the data coming from 1000s of providers.

Moneyhub has a vision to Enhance the Lifetime Financial Wellness of People, Their Communities and their Businesses. We can only do that by being an inclusive and diverse organisation. We invest in our people, and enjoy an environment focused on innovation, collaboration and openness.

We are seeking an experienced and skillful product professional to lead our Connections team. This role is suited to someone who is able to cut through the detail to deliver according to the big picture and can demonstrate high effectiveness within a fast moving and agile team operating in a technical & regulated environment.

Reporting to the Head of Engineering and managing a team of Connections engineers, the right person will demonstrate an ability to understand how this core area of our platform is central to, and drives our commercial successes, and consistently deliver with this in mind. You will be at home using data from a variety of sources to monitor and improve connection performance (across for example security, performance, user experience), and manage competing short and long term roadmap priorities. 

This role will require excellent management of a wide variety of stakeholders who will be looking for your support and insight when it comes to the availability, roadmap and performance of our data connections used across the Moneyhub platform. From sales to customer success and product teams, our clients and the banks, financial institutions and data providers we connect to; this role needs someone who can be a pro-active, organised and visible focal point for all things connections.

Responsibilities:

• Leading a team of Engineers on a daily basis, providing focus, context, line management and excellent product management to enable them to sustainably deliver against your roadmap;
• Skillfully prioritise stakeholder and client requirements, through great communication, organisation, use of data and deep expertise, to build confidence and buy-in for your decisions;
• Learn open banking and open finance regulations and become a subject matter expert in this area;
• Build and maintain relationships with banks, financial institutions, data and regulatory bodies, with a view to shape & influence future direction of open banking, open finance and open data to serve our users and our clients users;
• Use of quantitative and qualitative product and infrastructure data to proactively and continuously optimise the reliability of our connections;
• Managing, adding and negotiating with new and existing banks, financial providers, data suppliers and vendors to bring new data sources onto our platform. Experience of contract negotiations would be a bonus;
• Managing the needs of stakeholders across the business, where possible using proactive, automated reporting to provide the answers they are looking for;
• Managing incidents through to incident review using our blame free incident process;
• Written and verbal advocate for the excellence of our service to internal teams that need to know what they can achieve with our connections, and externally to clients, to drive our commercial successes.

Experience:

• Significant experience in a comparable product role or related technical delivery role in complex or backend areas such as APIs, data integrations or reliability engineering;
• Effective use of Agile methodologies and approaches to manage requirements and delivery;
• Successfully managing & communicating to multiple stakeholders (within and outside the organisation including clients, suppliers and vendors) as well as being able to clarify objectives, goals, outcomes and requirements;
• Proactive critical service delivery and management, with a strong commercial awareness driving communications and ownership;
• Experience working directly with developers, ideally within a remote-first environment;
• Agile and sustained delivery in regulated and unregulated data aggregation environments producing significant volumes of data, or related fields.