Company Description

We design new services that make a lasting impact by improving users lives, making our country safer and enabling business to evolve.

We are expanding the Experience Design team to deliver new digital products and experiences for users of both public and private sector clients. The Experience Design practice comprises 5 design disciplines, being User Research, Service Design, Interaction Design, Design Systems and Design Thinking.

In this newly created multi disciplinary role, we are seeking a Senior Experience designer to join our Experience Design practice,supporting both existing and new client engagements, who is a user centred designer to perform user research, transform the business process into user journeys through service design, and an experienced interaction designer who understands design systems, while designing new services that demonstrate how user needs and business requirements are met.

Job Description

Due to the nature of the client engagements, every employee needs to be able to achieve Security Clearance. This means that you need to have the right to take up employment within the UK, do not have or require any visa to work, and have been resident in the UK for at least 5 years without any gap(s) totalling more than 6 months. Higher clearance/s may be required.

As an employer we believe in facilitating a flexible work pattern whilst taking into consideration operational requirements, client and individual needs. We are proud of our hybrid work pattern that typically sees employees in the office for a minimum of 2 days per week.

You should be able to easily commute to our London office. For some roles/projects, travel to the clients offices will be required and the frequency is often determined by the client.

Diversity, equity and inclusion are integral to the success of 6point6. We welcome applicants with different perspectives, skills, life experiences and backgrounds, and are proud to have an organisational culture where employees can bring their authentic selves to work.

As a Senior Experience Designer who is strong in Service and Interaction design, with experience with performing User Research. You will deliver service blueprints, user journeys, flows, lo-fi & hi-fi prototypes, interface design, component designs, design specifications, presentations and design pitches.

Key responsibilities of the role are summarised below:

• An intellectually curious, creative problem solver focused on design methodology and passionate about creating inclusive, accessible services for a diverse user population

• Developing a deep understanding of user needs and being a champion of the benefits of being user centred, inclusive design and accessibility

• Performing discoveries and are comfortable with planning, scoping, conducting, analysing and communicating findings that ground design decisions against user needs

• We are very collaborative and supportive, and you enjoy collaborative work in a dynamic and creative environment. You are comfortable working with the different technical experts being part of a multidisciplinary team, guiding software engineers as they build your designs

• A strong desire to co-create with users and relish participation of partners and the wider team, and have experience leading workshops and broader inclusive design initiatives

• You are great with team members and are an engaging communicator, able to speak fluently to business people, designers, engineers and other partners

• You are comfortable working in all fidelity of design, from initial concepts to final design specifications, from the initial discovery phase through to working with developers to produce the final solution

• You are UX savvy, able to craft and translate user needs into journeys and show evidence how the solutions meet the required needs with measurable value. You are comfortable working with the team reshaping user stories and defining acceptance criteria

• Your design process takes a broad approach, identifying patterns and workflows by considering the larger system

• You have an understanding of graphic design and are versed in typography, application of colour theory, consistent use of branding and information hierarchy

• You are also technology savvy and have a good understanding of how digital services are designed, developed and operated.

• You understand and are comfortable working with the different technical experts being part of a multidisciplinary team

• You understand agile and lean practice. You are keen to be part of the team in analysis and synthesis to increase consensus and challenge assumptions

• You will both be working with UX Researchers and performing your own evaluations to test designs and comfortable conducting your own research

Qualifications

The successful candidate will have:

• Experience with the design and development lifecycle, from the initial discovery phase through to working with developers to produce the final solution

• You have Service Design/ UX experience including user journeys, flows, lo-fi & hi-fi designs and prototype experiences for user testing

• You have experience producing component based UI or contributed to a design system, and can talk to brand values and how best to serve the needs for mobile, tablet and desktop UI, with experience designing products that meet accessibility standards

• You have prior experience in a design role at a consumer-focused company, or government body, and a degree in Design, Psychology, Human Computer Interaction, or a related field

• You have a portfolio that showcases your design process and thinking

• Experience working within the GDS framework and service standards is a benefit

As a consultancy, we look for people who can deliver both exceptional technical solutions and work as true partners to the organisations we support. To do this you must be able to:

Communicate effectively verbally and in writing, demonstrated through:

• Exceptional and demonstrable written and verbal communication skills in long form text and in presentation format

• Writing meaningfully to deliver clear information, and guidance

• Giving impactful presentations, articulating clearly key points

Demonstrate critical thinking by:

• Analysing and evaluating information

• Solving problems and multi-tasking; looking at the options available and making appropriate recommendations and decisions to achieve the best outcome

Work in partnership with others to:

• Effectively manage both internal and external stakeholders to ensure synergy

• Collaborate meaningfully with all parties to ensure outcomes are reached effectively

• build relationships with colleagues and to manage the bid team. Demonstrating the ability to work as true partners to the client facing and consulting teams

You will have very good attention to detail, coupled to the ability to develop and embed process and efficiency.

Previous experience within security-controlled environments is desirable.

During your career with us, we actively encourage and support employees to continually upskill and develop their skills and knowledge. This role could provide a stepping stone for onward progression for the right individual.

Additional Information

Who are 6point6?
Founded in 2012, 6point6 drives the right change in every organisation through the positive impact of technology. Leading with strategy, architecture, and design, we connect cloud, data, and cyber to engineer and deliver large-scale, complex transformations across public and private sectors.

We help organisations realise the value of their business strategy, allowing them to engage in a more meaningful way with their end customers. Our clients work with us because they know for us it’s never just about the project at hand. It’s about creating lasting partnerships built on trust and enabling their long-term success.

We are a growing privately owned company, with offices in central London and Manchester.

Why 6point6?
6point6 strives to create and maintain a work environment in which people are treated with dignity, decency and respect. We champion diversity and are committed to creating an inclusive environment for all employees. A number of employee-led groups work with us to create a unique, fun and fulfilling environment that contributes positively to our culture and our corporate social responsibility commitments.

We are fully committed to hiring, developing and retaining the best people and operate a zero tolerance culture towards any discrimination.
Irrespective of your needs, and no matter how small, please let the Recruitment Team know if there are any ways that we can support you during the hiring process.

Benefits at 6point6
From health and wellness to lifestyle and finances, we have your best interests at heart.
We offer a competitive salary and benefits package that includes all the standard offerings you’d expect like company bonus plan, pension, private medical, life assurance and income protection. Employee wellbeing is also of the utmost importance to us and we have many benefits supporting wellbeing such as an employee assistance programme, life coaching, a workplace nursery scheme, an electric car scheme and a cycle to work scheme with bike storage.

Our Values
Our people shape our culture and our values are embedded into everything we do.

HUMAN: We celebrate our differences and bring our authentic selves to work. We are one, inclusive, team.
DEDICATED: We are dedicated to each other, our clients and to our profession. We care.
HONEST: We embrace transparency, act with integrity and encourage everyone to speak openly.
BRAVE: We empower each other to make bold decisions, to take ownership and to challenge with respect.

We are a disability confident committed employer.
If you have access requirements and would like to discuss with us, please contact us: recruitment@6point6.co.uk