At Plum, we're on a mission to maximise wealth for all. We’re making saving money effortless and turning investing into something everyone can do

Our journey began back in 2017, when we became one of the first to use artificial intelligence and automation to simplify personal finance. Fast forward to today, and we've already helped people save £2 billion across 10 European markets.

Named the UK's fastest-growing fintech in the Deloitte Technology Fast 50, our success is down to the passion and dedication of our diverse team. Based in our London, Athens and Nicosia offices, 180 talented people work together to empower people to do more with their money. And now, the team is growing!

The Role

A unique opportunity to join Plum’s trading services team as a Brokerage Operations Lead and help us implement our vision. You will be reporting to the VP Operations and you’ll be responsible for areas such as transaction reporting, reconciliations, trade surveillance, monitoring best execution and corporate actions. This is a fast paced role that will require handling multiple priorities on a day to day basis, but will also give you the opportunity to dig deeper and solve problems to enhance the experience of our users.

Ideally You Will

• Lead and manage the day to day operations of Plum’s Brokerage Operations team.
• Proactively identify, initiate and execute strategic and operational improvements that would have a substantial impact on the company, in terms of cost saving, minimization of errors, and time spent by traders on solving trade-ops issues.
• Dealing with transaction reporting, monitor and rectify exceptions and suggest technical improvements.
• Conduct stock and cash reconciliations, resolve exceptions and perform root cause analysis by working with internal and external teams.
• Coordinate with payment providers, ensure timely and accurate cash processing, being the main point of contact and manage relationships with brokers and external partners.
• Analyse and investigate automated trade surveillance alerts.
• Summarise best execution and market abuse regulation reporting and prepare other management information reports.
• Have an understanding of operating both a Fully disclosed and Omnibus set-up with brokers.
• Have an awareness of Financial Transaction Tax and Withholding tax treatment across EU jurisdictions.
• Oversee corporate actions to ensure they are being processed as expected and affected customers are notified.
• Work with the VP of Operations and the Product team in the optimisation and update of existing processes, systems and procedures.
• Monitor IPOs and ensure new stocks are added into the app and remove assets when delisted from exchanges.

Ideally You

• Have 3+ years of experience in a similar role at a fintech or in top tier firms within investment banking or asset management.
• Demonstrates a proactive approach to problem-solving and has the ability to efficiently collaborate with cross-functional teams.
• Are comfortable with analysing data and delving into the details of complex problems.
• Are proactive and like to take responsibility.
• You have a structured and systematic way of working, as well as excellent time management.
• Displays strong analytical skills and thrives in dynamic, fast-paced business environments.
• Have exceptional attention to detail and strong administrative abilities.
• Are fluent in English and knowledge of any other European language is a plus.

Plum's Perks

• We're all in this together! Own part of the company through stock options 💷
• Annual training budget
• Private Health Insurance with Aviva
• Pension Plan with NEST
• Flexible approach to remote working, though we encourage at least 2-3 days a week in our beautiful office in central London for optimal collaboration
• Team breakfast on Tuesdays and team lunch on Thursdays in the office, as well as a plentiful supply of fruit, snacks and coffee
• Free Plum Premium subscription (normally £9.99 a month)
• 2 weeks paid sabbatical after four years of service
• 25 days holiday a year, excluding bank holidays (33 in total)
• 45 days work from anywhere
• Employee referral scheme up to £4000
• 1 day paid leave for volunteering, supporting you giving back to society
• Enhanced maternity pay
• Team trip to secret destinations once a year ✈️
• A vibe that’s 🦄🌈💯

If you think this sounds like you, don’t hesitate to get in touch!

Thanks,

Plum Τeam 💜

*Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.