About Dyad
Dyad's mission is to improve the delivery and efficiency of healthcare.
We are building a platform to model and manage the flow of information within an organisation, improving outcomes for patients, payers, and healthcare providers. We believe data handling in current healthcare systems is needlessly complex and disconnected, leading to isolated and inefficient decision-making. To showcase how this technology can advance the delivery of healthcare and improve lives, we build and deploy products for healthcare providers and payers in the UK and US markets.
Our data science and knowledge teams join a wealth of multimodal, multi-geography clinical and operational datasets to connect data in an industry-leading knowledge graph for healthcare operations. Exploring the cutting edge of graph-based machine learning, we are developing impactful technology to enhance healthcare and empower its owners. We believe enhanced data integrity and access allow people to make better operational and clinical decisions, improving outcomes for all.
Dyad is an energetic, early-stage startup, currently with around twenty-five employees. Our team is growing as we explore new markets and opportunities. We are passionate about technology and its applications in worthwhile ventures. New joiners will have a significant impact on the direction of the company, as well as our culture.
Our products
Dyad's Platform: Dyad's products are founded upon our Semantic AI platform, which enables payers and providers to access cutting-edge AI capabilities for their own use cases and applications. Our partners either use the platform APIs directly or work with us to develop applications for their use cases. For more information, please see our Platform page.
Primary care operations: Dyad develops a suite of products for healthcare operations, including:
- BetterLetter, our AI tool helps practices decrease their admin burden in processing clinical letters. We use this to reduce staff time spent identifying codes to be applied to the record as well as suggesting follow-up tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience.
The role
We are looking for a clinical coder/administrator, or other health care practitioner in primary care with experience interacting with patient letters and clinical coding to join our Clinical Coding team and contribute to the success of BetterLetter in the NHS. The focus of the role is a combination of reviewing documents, finding codes, suggesting tasks, and reviewing output from other coders and our AI tools. You will report to the Head of Primary Care Operations and work with other clinical coders in the team to deliver excellent quality of service to our customers.
This role is available as a full-time or near full-time position and is based in our London office, with the opportunity to work from home 1-2 days per week after a successful probationary period
Requirements
Must have:
- Experience in clinical coding. either as main role or part of your main role in a UK NHS GP Practice.
- You must have a knowledge of medical terminology and an in-depth understanding of clinical coding standards, as well as a solid understanding of clinical coding and document workflow within practice processes.
- An excellent understanding of Medications including how the review process works including monitoring and recall.
- You should have a strong IT background, general computer literacy and comfort are crucial, as our work is highly cloud-based. Excellent data entry skills are required.
- Solid time management skills, with a proven ability to work independently and attention to detail.
Nice to have:
- Qualifications in Practice Administration, Pharmacy Technician or GP Assistant.
- Experience with NHS data protection standards and information governance.
- Experience with primary care clinical software such as SystmOne, EMIS and DocMan
Responsibilities
- Working within the clinical coding team, you will be assigned batches of clinical letters to review AI-generated annotations and suggestions and provide corrections. You will also add new codes and workflow suggestions in line with a partner practice's processes.
- Participating in the internal and external audit processes for our service delivery as needed.
- Working with the internal teams to improve and automate our processes wherever possible.
- Acting as a subject matter expert and resource for our other projects and products and supporting our other teams.
- As a Level 2 coder you will utilise your knowledge and expertise to both delver as part of the team but also support the reviewing and editing process, to build the skillset of others and contribute to the development of the in-house platform.
Our hiring process
1). Introductory call (<15mins)
2.) Multi-document technical exercise at our London office, and minimum of 1 more thorough interview remotely.
3.) Offer
Benefits
- Competitive salary starting at £25,350 and rising as you progress through our training programme and competency framework.
- Company Pension
- Up to 25 days paid holiday per annum
- A fun and flexible working environment
- Opportunity to be part of an exciting fast-paced technology business
- A modern, dog-friendly office with free drinks.
Strictly no recruitment agencies please.
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