Job Descrption
About carwow
We’re Carwow. The car-changing experts for life-changing moments. Whether buying, selling, or (car) window shopping, we aim to give people total confidence in their choice.
We kicked off our journey as the ultimate matchmaker for car reviews, helping everyone pick their perfect ride. But we soon realised this wasn’t the destination - it was just the first leg. Why stop there when we could also help them get a great price?
So we decided we wanted to revolutionise selling cars, just like we did with buying them. That's when we introduced our game-changing 'sell my car' product.
Today, our dedicated team of over 350 experts across the UK, Germany, Spain and Portugal look after over 12 million active users (and an ‘excellent’ Trustpilot rating).
And we’ve got plenty left in the tank.
Working here
So, what does Carwow look like under the hood?
We’re always driving forward, and our people love what they do and love working together. Our goal is to empower our employees to discover their passions, create common ground, and take control of their careers with confidence.
We regularly fine-tune our hiring process to ensure fairness and all Carwowers receive comprehensive DE&I training. Our Diversity Committees, led by our fantastic employees, fuel internal education, help out our local communities, and champion initiatives for our customers.
We’re also Flexa100 nominated and aim to be the go-to place for changing cars. We’re proud to say we’ve got an impressive employee average engagement score of 8.5/10!
Bonding as a team is important to us - whether we're rocking the Carwow Olympics worldwide, playing drag bingo for Pride Month, taking part in beach clean-ups or rallying on the Padel court, there’s always something to bring us together.
Fancy a life-changing career from the car-changing pros? We’d love you to join us on our journey.
The role
It’s an exciting time to join the automotive industry as we transition to electric vehicles, manufacturers are starting to sell direct and the landscape is awash with new cars from China that customers haven’t even heard of.
As a product Director for our Get Your Car vertical, you will lead the evolution of our vision for the future of how customers find and get the car that is right for them. You’ll develop our value proposition to work for both our users and our business partners (dealers, car manufacturers, advertisers and brokers).
This position will be at the heart of transforming our “old” value proposition (price comparison for users & lead generation for dealers) to a future proof value proposition, bringing true comparison and total car/deal confidence to our users and providing our partners access to the most engaged car buying audience for dealers as well as manufacturers and their brands.
Requirements
What you'll need
- Vision, value proposition and strategy: Create collaboratively with the executive and senior leadership across markets an exciting product vision, value proposition and strategy for the Get Your Car vertical.
- Problem definition and structured thinking: Synthesises insights from various sources to craft a clear problem statement articulating the root cause problem in a structured way and demonstrates clarity when aligning the team to the problem.
- Outcome ownership: Align the team around the outcome they are working towards and be able to prioritise effectively on multiple dimensions.
- Set up a team for success: Create an environment that allows the team to get the best out of all the people in their squad by helping provide wider context, giving clarity on goals, and supporting and setting processes for the team to collaborate effectively.
- Fluent with data: Use data to generate actionable insights, leverage insights to achieve goals set for the product, and to connect those quantified goals to meaningful outcomes for the business.
- Communication: Ensures all people involved and the wider commercial team are aware of the vision, team strategy, initiatives, priorities and progress.
- Stakeholder management: Work across a wide range of stakeholders to get the right input, and their ideas and ensure that they have the right information to represent the product team in their areas/functions.
- Voice of the customer: Build empathy with our customers and leverage feedback in the form of interviews, conversations, usability tests, surveys, and other forms of research to understand how users and enterprise partners engage with the product, make better decisions, and drive meaningful outcomes for the business.
For more information about our Product Organisation, please visit our medium blog (here).
About You
This is the perfect role for someone with experience in developing new value propositions, as well as experience in product management within marketplaces working with both a customer focus and enterprise partners. You will work closely with our C-level GYC leadership and with stakeholders across the business to define and deliver an exciting value proposition and product. A perfect role that prepares you for a CPO role.
- You are a visionary strategic thinker, being able to think both top-down and bottom-up
- You thrive in environments of change, when complexity is high and the problems to solve are hard. You have the ability to take it all in, articulate and structure a vision and a clear way forward
- You have a growth mindset, constantly looking for ways to go faster, do more and inspire your teams in this way.
- You have an empathetic leadership style and you build strong, effective relationships
- Have an outstanding ability to think on your feet and tackle intellectually challenging problems
- Be highly analytical and accustomed to using complex data to make decisions
- Be forward-thinking and ambitious. A great prioritiser, not afraid to say no.
- Excellent communication and presentation skills, whether to the tech team, to other stakeholders or to our leadership team. Effective in distilling complex solutions into bite-sized pieces when speaking and writing
- Data informs but doesn’t drive your decision-making: you know when to use it and when to lean on instinct to move quickly
- Love working autonomously, but you’re able to earn the trust of others with a collaborative style
- Excel at managing stakeholders, whilst also being confident in voicing your own opinions and challenging others
Experience
- (6-10 years) experience working in a product management-focused role, ideally with marketplaces across several markets
- Experience in media-focused products (retail media, digital advertising solutions etc)
- Accustomed to working in high-paced environments proven ability to quickly get up to speed in a domain and identify trends and opportunities.
- Track record of owning a product delivery pipeline with an ability to balance technical and product demands
- Deep understanding of Product Management methodologies, agile development practices and user-centered design principle
Benefits
What's in it for you
- Hybrid working that works around you (currently two days in the office, three from home)
- Competitive salary to fund that dream holiday to Bali
- Share options - when we thrive, so do you!
- Vitality Private Healthcare, for peace of mind
- Monthly coaching sessions with Spill - our mental wellbeing partner
- Enhanced holiday package, plus bank holidays
- 28 days holiday
- 1 day for your wedding
- 1 day off when you move house - because moving’s hard enough without work!
- 2 extra days on your third year anniversary
- 5 extra days on your tenth year anniversary
- Option to buy 3 extra days of holiday per year
- Work from abroad for a month (due to popular demand, this offer excludes the moon).
- Inclusive parental, partner and shared parental leave, fertility treatment and pregnancy loss policies
- The latest tech (Macbook or Surface) to power your gif-sending talents
- Up to £500/€550 home office allowance for that massage chair you’ve been talking about
- A generous learning and development budget to help you master your craft
- Regular social events:, tech lunches, coffee with the exec sessions, book clubs, social events/anything else you pester us for
- Refer a friend, get paid. Repeat for infinite money
- Lunch & learns and Carwow Classrooms with expert speakers who are here for a free lunch
Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally.
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