Ten Group is the global leader in lifestyle and travel services. Since 1998, our personalized, world-class, and expert service has enabled world-renowned companies to achieve maximum customer satisfaction and retention. Today, we work with more than 50 global companies and serve millions of customers in over 52 countries from 22 select locations in major financial capitals worldwide.

As a certified B company, Ten Lifestyle Group is part of a global community of companies united by the common goal of making a positive impact on society and the environment.

Requirements

Job Summary

Support on the US and Canadian Benefits Administration, Payroll and HRIS Specialist at Ten you’ll be the main resource reporting to Head of People and providing support with reporting the leaves process.

Essential Duties and Responsibilities

• Day-to-day administration of all health and welfare and retirement plans, life and disability insurance, and COBRA including but not limited to processing enrollments, life events, terminations, and ensuring the effective transfer of all elections and changes to vendors (including troubleshooting any system integration and error reporting issues).  Assist with the LOA administration for disability and/or FMLA leave requests.

• Administer the Ten US Wellness Program initiatives.

• Provide ongoing support during open enrollment season relating to employee enrollment analysis/reporting, updating elections and communications, responding to employee benefit questions, and general quality assurance of the benefits election system to ensure a positive employee experience.
• End to end processing of payroll working with payroll vendor, ensuring payroll changes  and proper deductions (and/or adjustments) are taken correctly during each pay processing cycle accurately, timely and in accordance with changes requests.
• Responsible for new hire onboarding as it relates to benefits orientation, setting up the new hire(s) in the HRIS, coordinating supporting documentation as it relates to dependents, etc.
• Responsible for interpreting and complying with all federal, state, and local benefits and HR laws.
• Monitors HR Information System (HRIS) ADP and Paylocity for compliance by running reports and making necessary changes to job codes, data validation tables, reports, and other systems applications.
• Create, update and review standard operating procedures and performs quarterly document reviews related to payroll
• Develop and implement new processes for efficient HR data management.
• Create and maintain employee personnel files and employee records ((job history, retirement, and benefits documentation, leave accrual records and details of illness, absences, transfers, and salary progression, promotion and vacation control). Communicate with other members of the Human Resources team and people managers to ensure accuracy of HRIS and personnel files.
• Maintain external facing HR information sites including organizational charts and Employee Benefits page on the company Intranet.
• Assist with payroll-related audits and provide necessary documentation as required.

Requirements

• Strong experience in US and Canadian payroll and benefits administration
• Knowledge of employee benefits and applicable Federal and State regulations,
• Proficient in Excel, Word, and PowerPoint
• Experience with ADP and / or Paylocity or any other related payroll system
• Commitment to supporting the delivery of Ten’s environmental, social and governance goals, and promoting policy adherence.

• Advanced/Fluent level of English

Knowledge, Skills and Behaviors:

• Bachelor's degree in human resource management or related field
• Strong communication, collaboration, and organizational skills
• Excellent analytical and problem-solving skills

• An understanding of the culture companies and structure.

• Passion for working with people and support on creating new projects to improve payroll and benefits control 

• Adaptability to an evolving business/area and think globally.

• Ability to handle sensitive and confidential company matters with discretion

• Proven multitasker with an ability to juggle multiple priorities simultaneously

• Interaction with all HR department local and Globally

We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. All aspects of our relationship, including the decision to hire, promote, discipline and terminate, will be based on merit, competence performance and business needs.

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