We’re Scan.com, the digital health scale-up that gives patients and physicians simpler, faster access to medical imaging.

At the heart of Scan.com lies a different way of doing things: empowering patients to make financially smart decisions, enabling live scheduling for patients and providers, and easing clinician workloads through AI. It’s our mission to make medical scans accessible to all.

You’ll be joining us at an exciting time - we’ve recently launched our physician marketplace product in the USA to great success, have raised over $60m in VC funding and are on a trajectory to grow +300% in 2024.

WHAT YOU WILL BE GETTING INVOLVED IN

Reporting directly to the CEO, you’ll start with a team of 10 split across market managers and their field sales reps in our first few states. 

As an early-stage business, you can expect your role to develop over time. However, some of the types of things you could be getting involved in are:

• Scale the ‘field sales’ GTM team from 10 people to ~100 people
• Expand sales team from 2 states (GA, MA) to 10 states
• Build a library of training materials and be accountable for the ongoing development of these
• Establish specific and measurable goals for the team that aligns with company growth targets, utilising the CRM to measure both the inputs & outputs of your team
• Monitor, track, and manage the sales team’s performance (inputs & outputs), working closely with Data & Rev Ops to build efficient and effective monitoring solutions
• Provide effective mentoring and coaching to direct reports and their sales representatives
• Provide your team with necessary resources and training (e.g., product knowledge, sales training, and communication skills)
• Maintain and advance sales forecasting through close collaboration with CFO & CEO
• Collaborate with CEO, Product, Finance, People, Marketing, and Operations team to shape geographic, vertical, segment, and product development strategies
• Weekly 1:1s with local ‘market managers’ to build and iterate on tactical plans, review pipelines, coach, help with hiring and hold their sales to account.
• Review both the inputs and outputs of each rep, creating dashboards to enable you to monitor their progress
• Regular catch ups with CFO/CEO to review macro pipelines against budget
• Building organisational architecture between Field Sales/Marketing/RevOps teams
• In first 3-6 months, expect to spend a significant amount of time doing ‘ride alongs’ with the current sales reps and market managers

THE TOP 3 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR ARE:

1. Develop an operating structure for your inherited team

2. Take complete ownership of sales targets and the derived GTM strategy

3. Meet our existing top customers to understand their needs

WHAT YOU MIGHT BRING TO THE TABLE:

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value and that everyone should want to learn. However, these might be some of the ways you are currently adding value:

• Previous experience managing and growing a high-performing field sales team
• You have built sales processes from the ground up
• You feel at home in a high paced ‘scale up’ environment which is growing 200%-300% each year
• You are Comfortable building your own dashboards
• Willingness to ‘get in the trenches’; spending a significant amount of time in the first 3 months doing ‘ride alongs’ with the current reps

HOW WE WILL INTERVIEW YOU:

We try to keep our interview process short and as a small business, we can move through the stages quickly. Due to availability, there may be a change to the order of the interview process, but generally speaking, this is what you can expect:

1. Introductory call/interview with Clare, our VP of People. The call is usually via telephone (video if based in the US) and will last around 30 minutes.
2. Should it feel like there is an initial fit for all, we will invite you to a video call with both the CEO’s Chief of Staff & our VP, Rev Ops for around 30 minutes.
3. Leadership interviews:
1. Charlie, the CEO.
2. Oli, COO & Jeff, USA Managing Director of Personal Injury
4. All of our roles will have a small assessment stage. This might be in person, a take-home assessment or further video calls. Length varies; however, we are mindful that you will have your own work to do and, therefore, try to keep it as simple as possible.
5. Final meetings with key members of the leadership team including co-founders & potentially other members of the board.
6. Offer!

BENEFITS:

We divide this into the basics you should expect and the added benefits.

The basics:

• Salary range of $300-400k
• 401k
• Healthcare, Vision and Dental
• All the equipment needed for you to do your role effectively
• Flexible working
• Remote or hybrid working options
• Personal Development budgets
• 18 days annual leave plus bank holidays

The benefits:

• Equity
• Wellness budget to spend via a partner platform

DIVERSITY AT SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team. We strive to provide equality and fairness for all job applicants and employees and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.

We look forward to receiving your application!

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