Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit darktrace.com.

To support our unstoppable growth, Darktrace is looking for a Commission Specialist to join our growing Sales Operations department. This role will handle commission related queries from our sales teams globally whilst also checking all documents and commission reports. This role will involve working with various different teams and stakeholders across the organisation.

This role is based out of our Cambridge Office, with expected attendance of 2 days a week.

Responsibilities:

As the commission specialist you will be handling a high volume of system, process and commission related queries from Account Executives and other commission related roles. You will be ensuring that processes are followed and data is recorded in a timely fashion for payroll. You'll also be:

• Taking responsibility for commission related calculations and accuracy checking of the CRM generated commission reports
• Joint managing amendments and exceptions to global commission to ensure accurate reporting and payment instruction to payroll following a detailed knowledge of our CRM system
• Enabling and identifying areas for continuous improvement in commission administration using new processes or CRM development
• Occasionally supporting the wider Sales Operation team with Administration tasks when required

Candidate Requirements:

We are looking for someone self-motivated, hardworking, numerate, and flexible in their daily routine. Knowledge of basic excel skills are essential as this role will involve daily work with spreadsheets. Strong communication skills is essential as this role will working with various stakeholders across the organisation. This position would ideally suit someone with a background in finance, payroll or similar, where attention to detail is paramount. Additionally: 

• Experience in using V or X look ups (essential)
• Previous Salesforce Experience is (desirable)

Benefits we offer:

• Hybrid working - 2 days in the office & 3 days at home
• 23 days Holiday plus 1 additional day for your birthday
• BUPA family healthcare
• Pension contribution
• Life insurance
• Other benefits include free food on a Friday Lunchtime, matched charitable giving, cycle scheme and regular social events

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