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Job Descrption
Overview
BA with Digital Banking experience
Marketing Platforms/Projects and has previously worked on Brand refresh. Non-banking will also help
Responsibilities
- Business Requirement Analysis: Gather and analyze business requirements for enhancements and new features
- Stakeholder Collaboration: Working closely with various stakeholders, including clients, product managers, and development teams, to ensure alignment with business
- User Story / BRD Preparation: Create detailed user stories/BRD’s and use cases that outline system functionalities and
- Data Analysis: Analyze and interpret data related to banking transactions and customer behavior to identify trends and
- Change Management: Assess the impact of changes on existing processes and help manage the
- Documentation: Maintain comprehensive documentation of business requirements and use
- User Training: Assist in the development and delivery of user training materials to ensure successful adoption of new portal
- User Experience (UX) Improvement: Collaborate with UX designers to enhance the overall user experience of the online banking
- Product Knowledge: Possess a deep understanding of the banking products and stay updated on industry
- Reporting: Create reports and provide insights to management on project progress, key performance indicators, and areas for
- Agile / Waterfall Methodology: Work within Agile or Waterfall methodologies to ensure efficient project management and
Skills
UX/UI applications used for design/Project management governance tools, Jira, MSP.
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