Our Account Development Representatives (ADRs) are a newly formed segment of the Sales team at With Intelligence. Working alongside the Account Managers, the team will be responsible for driving usage, engaging with clients, and improving the health of accounts to ultimately retain and grow the business.
This is an exciting opportunity to join an expanding team at an early stage in its development but working with well-established market-leading products.
The candidate should be passionate about customer engagement with excellent communication skills and appreciate how good data discipline underpins this, enabling the implementation of measurable tactics to achieve results.
The Role:
- Engaging directly with clients throughout the subscription term, building rapport and trust.
- Providing client product demonstrations..
- Assisting clients with any product related questions.
- Helping to customise the service for specific client types.
- Finding ways to meaningfully engage clients and increase their usage of the products.
- Identifying any opportunities for upselling or cross-selling.
- Speaking with clients to uncover data needs and where they find value in the products we offer.
- Working with our suite of software tools understand and drive-up usage.
- Reporting all feedback to Account Manager and in CRM systems.
Requirements
- Strong verbal and written communication skills.
- Energetic with an ability to connect quickly with people at all levels.
- Professional, credible, confident, driven, and enthusiastic.
- Ability to juggle multiple accounts at a time, while maintaining sharp attention to detail.
- Commercially astute to be able to understand and impact business objectives.
- Ability to retain information (technical knowledge of industry, product and business operations procedures.
Benefits
- 24 days annual leave rising to 29 days
- Enhanced parental leave
- Medicash (Health Cash Plans)
- Wellness Days
- Flexible Fridays (Opportunity to finish early)
- Birthday day off
- Employee assistance program
- Travel loan scheme
- Charity days
- Breakfast provided
- Social Events throughout the year
- Hybrid Working
Our Company:
With Intelligence is based at One London Wall, London EC2Y 5EA. We offer amazing benefits, free breakfast daily and drinks provided all day, every day. We actively encourage social networks that oversee activities from sports, book reading to rock climbing, that you are free to join.
As part of our company, you will enjoy the benefits of an open plan office and working with a social and energetic team. With Intelligence provides exclusive editorial, research, data and events for senior executives within the asset management industry. These include hedge funds, private credit, private equity, real estate and traditional asset management, and our editorial brands are seen as market leaders in providing asset manager sales and IR execs with the actionable information they require to help them raise and retain assets. To maintain and grow our position in the market we need to continue to hire highly motivated, thoughtful and to ensure our subscribers are getting the exclusive intelligence they need first, and most comprehensively, through our range of services. If you are interested so far in what you have read, please apply, we look forward to hearing from you.
We are an Equal Opportunity Employer. Our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, colour, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.
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