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Front End Adjuster at Brown & Brown Insurance
Dallas, United States


Job Descrption

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Vehicle Admin Services has an exciting opportunity available for a Front End Adjuster for our team in Dallas, TX.

WHAT YOU’LL DO:

  • Handles claims from initial contact through to conclusion.

  • Thoroughly investigates claims and verifies eligibility

  • Responsible for maintaining positive customer relationships seeking to enhance organizational skills.

  • Manages a high call volume with exception communication and customer service skills

  • Successfully works independently and in a team atmosphere.

  • Skillfully adapts and uses critical thinking and problem-solving issues.

WHAT YOU’LL NEED:

Required

  • Minimum 1-2 years of call/contact center experience

  • Excellent written and verbal communication skills

  • Proficient with Microsoft Office Suite and industry standard web applications

  • Ability to maintain a high level of confidentiality

Preferred

  • Minimum of 3-5 years claim handling experience

  • Bilingual is a plus, not required

  • Service Advisor or Service Drive experience a plus

  • Basic mechanical knowledge of automotive systems.

WHAT WE OFFER:

  • Excellent growth and advancement opportunities

  • Competitive pay based on experience

  • Paid Time Off

  • Generous benefits package: health, dental, vision, 401(k), etc.

  • Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.


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BROWN & BROWN INSURANCE
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