At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application!

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

Join us as a Data Movement Technology Specialist!

The Data Movement Technology Specialist will work directly with the Data Movement Technology Department Head, Data Movement Technology Operations Manager and team members to provide technical expertise over the products that service our Managed File Transfer and Fax operations.  This individual contributor position will provide strategic insight and execute  improvements  into the  technology used to eliminate inefficiencies including process flow, surround technologies, monitoring of health of mission critical Managed File Transfer and Enterprise Faxing platforms, troubleshooting application and systems issues, assist in providing global 24x7 tech support, managing platform onboarding processes, reviewing technical hardware and software upgrades needed, and supporting annual BCP/DR test events.

Principle Responsibilities:

Review and recommend effective work processes for the day-to-day of Data Movement Technology operations. Design, build and maintenance of Enterprise Managed File Transfer middleware infrastructure. Create Standards for infrastructure aspects of Enterprise Managed File transfer Middleware such as High Availability, performance tuning, troubleshooting. Responsible for Automation with PowerShell, Linux to automate day-to-day tasks such as deployment. Utilize monitoring tools (i.e. Splunk) to develop effective monitoring of incidents and failures and systems health checks. Provide documentation for both production and disaster recovery procedures as well as take part in regular disaster recovery and business continuity tests. Provides support to the operations teams on systems incidents and maintains written resolutions to frequent problems as they relate to Managed File Transfer processes in use within the firm

Required Knowledge, Skills & Abilities

• Bachelor’s degree in Management of Information Systems, Computer Science, Information Technology, and/or equivalent work experience

• At least 8+ years of experience specific to Middleware Managed File Transfer products

• Clear understandings on communication protocols like FTP/SFTP/HTTPS/AS2/PR4

• Clear understanding of network segmentation, LAN, VLAN, DMZ

• Experience in disaster recovery high availably resiliency planning and execution

• Strong working knowledge of Networking and Infrastructure capabilities and interactions with Managed File Transfer Processes

• Strong working knowledge of transact SQL query development

• Experience with Configuring end to end setups installations, upgrades, patching and troubleshooting issues

• Knowledge of MS Visio, MS Teams, and MS Office 365 product suites

• Knowledge of server virtualization architecture, specifically VMWare

• Strong Financial services industry knowledge

• Excellent written and communication skills

• Experience in troubleshooting network connectivity issues

• Understanding on Oracle database

• Experience with Linux/Windows Server and Client Operating systems

• Experience on MFT application migration process

• Experience with scripting and orchestration - Ansible / Python / Shell / PowerShell

• Ability to multitask, manage high-priority initiatives and coordinate the activities with Client Service and Engineering teams to completion

• Ability to work in a team setting with a diverse group: operations support resources, client services representatives, application and service delivery teams

• Experience in handling SSL certificates renewal and troubleshooting certificate issues

• Familiarity with observability tools like, Splunk, etc.

• Analyze application performance, perform turning and ensure high availability & stability of platform

• Experience working on Job scheduling tools like Autosys

• Must be able to communicate and effectively work with customers, clients, stakeholders, Internal line of business and IT teams

• Must be able to convey both technical and non-technical concepts to wide audience

• Must have strong sense of urgency and customer service focus

• Provide 24/7 Level 3 support for file transfer issues and ensure all business-critical files are transmitted within pre-defined SLA’s

• Understanding of website design and .Net framework a plus