Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Must have Skills: Agile Coaching, Change Management, Agile project scoping,

Introduction: We are seeking a seasoned Pharma Agile Transformation Principle Consultant to join us. Looking for Agile transformation expert with 10-15 years of experience in Pharma Agile transformation and have run strategic agile transformations at large scale for any of the major pharma.

You will play a pivotal role in shaping our customer-centric approach by guiding and supporting our cross-product teams in developing strategic roadmaps aligned with evolving customer needs and expectations and driving value realization across the board.

Responsibilities: 

1. Experience with Large Systems: Operate and navigate within complex, large-scale pharmaceutical operations, demonstrating the ability to handle multifaceted projects and navigate diverse stakeholder groups.
2. Cross-Product Collaboration: Facilitate seamless collaboration between teams across multiple products, fostering a culture of shared ownership and responsibility for solving customer problems and identifying interdependencies.
3. Change Management Expertise: Champion change management initiatives, effectively influencing and engaging local affiliates and global marketing teams to embrace new Agile methodologies and processes.
4. Data-Driven Insights: Establish and implement robust governance and measurement frameworks, reporting business outcomes with clear value realization metrics and demonstrating the overall project ROI.
5. Tools and Technology Acumen: Added advantage if have proficiency in industry-standard tools like CRM(Veeva, Salesforce), marketing automation(Marketo, Hubspot), CMS(Adobe, sitecore), Martech solutions, and email management systems. Lead the effective utilization of these tools within Agile teams.

Additional responsibilities: 

• Collaborate with cross-functional teams, including product owners(Web, Email and CRM), marketers, developers, and customer insights specialists, to understand customer needs and translate them into actionable product roadmaps.
• Leverage your deep understanding of Agile methodologies and customer experience (CX) best practices to advise on roadmap development, prioritization, and continuous improvement processes.
• Facilitate workshops and training sessions to empower product teams in building customer-centric roadmaps that align with business objectives, regulatory requirements, and market trends.
• Evaluate and recommend agile tools and processes that optimize roadmap creation, collaboration, and transparency.
• Partner with senior management to ensure strategic alignment between customer needs, product roadmaps, and overall business goals.
• Monitor and analyze the effectiveness of implemented roadmaps, measuring against defined key performance indicators (KPIs) and customer satisfaction metrics.
• Share knowledge, best practices, and lessons learned to foster a culture of continuous improvement within the organization.